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Our Workflow

How ITKX Cloud Operates

We follow a structured engineering lifecycle to discover vulnerabilities, secure configurations, supervise replication, and test backup restore paths.

Phase 1

Assess & Discover

We review your running servers, applications, databases, security configs, and current backups. We look for unpatched OS packages, open SSH ports, insecure passwords, and replication lag risks.

  • Check server firewalls and exposed ports
  • Evaluate database recovery configurations
  • Analyze system performance resource baselines
Phase 2

Stabilise & Hardening

We fix immediate operational risks. This includes setting up secure firewall groups, disabling raw SSH passwords in favor of keys, configuring automatic security updates, and setting up off-site pgBackRest archives.

  • Hardening SSH and configuring fail2ban security
  • Set up encrypted offsite backup vaults
  • Initialize streaming database replicas
Phase 3

Manage & Support

Our active operations begin. We monitor server CPU, memory, and database replication, run daily automated checks, and respond to alerts before they escalate. We are available for emergency incident support.

  • Deploy queue, cron, and application monitoring
  • Continuous OS security upgrades installation
  • Responsive developer advisory helpdesk
Phase 4

Verify & Audit

We test backups to verify their integrity and restoration times, review server configs against baseline standards, and deliver monthly performance audits.

  • Perform scheduled database restore sandbox runs
  • Provide cost audit billing efficiency reports
  • Deliver documented disaster recovery runbooks

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