Managed Cloud Operations
Keep your application servers secure, updated, and performing at their best without hiring a full-time system administrator or DevOps team.
The Customer Challenge
Linux servers are often launched and forgotten. Unpatched operating systems, open firewalls, unmonitored disk spaces, and outdated software packages leave systems vulnerable to downtime and security threats.
Service Overview
ITKX Cloud takes full operational responsibility for your server infrastructure. We handle OS security patching, access management, resource monitoring, performance tuning, and offer a responsive helpdesk for infrastructure issues.
What is Included
- Operating system security patching and updates (CentOS, Debian, Ubuntu)
- User access controls and SSH key management
- Firewall configuration and port hardening
- Disk space and swap usage monitoring
- Resource allocation tracking (CPU, RAM, IOPS)
- Standard emergency support for server-down incidents
What is NOT Automatically Included
- Third-party application source code debugging
- Purchase of server licenses or subscriptions (e.g. RedHat)
- Continuous application deployment pipeline builds (available separately)
* Note: Items listed above can be configured or supported under custom service level proposals.
Typical Deployment Architecture
Application Servers (Node, PHP, Python) -> Reverse Proxy (Nginx/Caddy) -> Firewall -> Customer Cloud Account.
Onboarding & Delivery Process
Initial infrastructure and security audit
Access setup via secure SSH keys or Cloud IAM role delegation
Application of security baseline patches and firewall hardening
Integration of uptime and resource monitoring alerts
Transition to standard monthly patching cycles and operational support
Ideal Customer Profile
Small businesses and startups running production applications on their own Linux servers who want peace of mind without hiring full-time sysadmins.
Need a Custom Review?
Schedule a call with our cloud engineers to evaluate your current setup and determine if ITKX Cloud fits your workflow requirements.
Request Free Assessment